Workshop - How to Improve Poor Performance

Course Aims and Objectives:

  • unhappy womanTo understand the importance of performance management processes and the legal implications of applying best practice
  • To identify the role of the line manager and responsibilities for managing performance
  • Understanding the process and internal procedures when handling poor performance
  • Recognising when it is appropriate to use HR support in performance related matters
  • To increase awareness of the importance of giving negative feedback effectively
  • Understanding the principles of giving negative feedback effectively
  • Developing skills associated with giving negative feedback effectively


Target Audience: 

  • Business Owners
  • Managers
  • Supervisors
  • Team Leaders
  • Anyone with people management responsibility


Course Benefits:

  • Line managers will become more confident and less likely to put off those ‘difficult conversations’
  • Employees will be more informed of expectations in the workplace and more likely to receive constructive feedback in order to achieve their potential
  • Underperformance will be managed and rectified promptly, reducing the negative impact on manager, team and wider business
  • To enable the manager to ensure poor performance is managed in a fair, equitable and consistent manner in line, reducing the risk of grievances and claims of unfair practice


Duration of Workshop:        1 day (9.30am – 4.30pm)

Cost of Workshop:                 £195 per delegate